Your call center, with a company fully compliant.
Mis à jour le 29 July 2026 · Vérifié par l'équipe juridique Charikaty
Negative certificate, articles, RC, ICE, data compliance ready: we create your outsourcing company from A to Z, 100% online.
*Typical timeframe after filing, depends entirely on authorities.
Handling foreign data without a framework costs dearly.
Foreign data filtered
International data transfers go through the CNDP filter of law 09-08 (art. 43-44).
Declaratory within 24h
Non-sensitive processing falls under the declaratory regime with a receipt within 24h (law 09-08, art. 19).
VAT-exempt exports
Services used outside Morocco are exempt with the right to deduct input VAT (2026 Tax Code, art. 92-I-1°).
Doubled sanctions avoided
Non-compliant transfers are sanctioned (art. 60) and fines are doubled for legal entities (art. 64).
What the law expects from a call center.
No special social regime specific to call centers was found: the legal core of the business is law 09-08 on personal data and the tax regime of service exports. Fact sheet verified by our legal team against the official 2026 texts.
Seul ou à plusieurs, le choix est simple.
Un prix fixe, connu avant de commencer.
Tu démarres avec 700 MAD, tu payes le reste quand ta société existe.
Trois jours ouvrables entre le dépôt et ta société.
Discovery
30 minutes with your legal advisor to frame your project and choose the pack.
Day 1Negative certificate
We reserve your company name with OMPIC.
Day 1–2Articles signed online
Drafted by your legal advisor, signed with a legalized electronic signature.
Day 2RC + ICE filing
Full file submitted: registration and tax identifiers.
Day 3Launch
Welcome kit and company documents delivered online. You can take your first calls.
+3 business days**Typical timeframe after filing, depends entirely on authorities.
Everything we get asked about outsourcing.
Can I process European clients' data from Morocco?
Yes, within the framework of law 09-08: international transfers go through the filter of articles 43-44 (consent, contract or express CNDP authorization with protective clauses). Your European clients may additionally require GDPR clauses contractually, which belong to European law, not Moroccan law.
What CNDP declarations for my call center?
Non-sensitive processing falls under the declaratory regime, with a receipt issued within 24h (law 09-08, art. 19). Sensitive data requires prior authorization (art. 21-22). Every campaign or principal's file must be covered. We set up the register with your incorporation.
What does a non-compliant call center risk?
Processing without declaration is punished with 10,000 to 100,000 DH (law 09-08, art. 52), unlawful transfers are sanctioned under article 60, and fines are doubled for legal entities (art. 64). For a center processing thousands of records, the risk is structural: compliance must precede the first call.
Are my services for foreign clients VAT-exempt?
Yes, under conditions: the exemption with deduction right of article 92-I-1° of the 2026 Tax Code applies if the service is used outside Morocco, with an invoice in the foreign client's name and documented foreign-currency payment. Proceeds must then be repatriated under the Foreign Exchange Office rules.
Are there offshoring incentives in 2026?
No official 2026 incentive specific to call centers was found in the sources consulted. Do not rely on an unconfirmed special regime: your business plan must hold under ordinary law (20% CIT, export VAT exemption under conditions). If an official scheme is published, your Charikaty legal advisor alerts you.
